{"id":26677,"date":"2023-09-28T12:07:09","date_gmt":"2023-09-28T10:07:09","guid":{"rendered":"https:\/\/www.certificall.app\/faq\/"},"modified":"2025-11-04T21:57:44","modified_gmt":"2025-11-04T20:57:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.certificall.app\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26677\" class=\"elementor elementor-26677 elementor-21027\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9feaf6a e-flex e-con-boxed e-con e-parent\" data-id=\"9feaf6a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8578372 e-con-full e-flex e-con e-child\" data-id=\"8578372\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1305a21 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"1305a21\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-\"><h1 class=\"ekit-heading--title elementskit-section-title \">Nous r\u00e9pondons \u00e0 toutes vos\u00a0questions <span>sur la preuve num\u00e9rique<\/span><\/h1>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Tout savoir sur la preuve num\u00e9rique, sa base l\u00e9gale, sa force probante et son fonctionnement technique. D\u00e9couvrez comment une photo ou une vid\u00e9o certifi\u00e9e sera reconnue l\u00e9galement, et comment Certificall s\u2019int\u00e8gre dans vos outils et vos d\u00e9marches de conformit\u00e9.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91350b4 e-flex e-con-boxed e-con e-parent\" data-id=\"91350b4\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7c3fd19 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"7c3fd19\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0f5335c e-con-full ekit-sticky--top e-flex e-con e-child\" data-id=\"0f5335c\" data-element_type=\"container\" data-settings=\"{&quot;ekit_sticky&quot;:&quot;top&quot;,&quot;ekit_sticky_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:175,&quot;sizes&quot;:[]},&quot;ekit_sticky_until&quot;:&quot;section5&quot;,&quot;ekit_sticky_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_on_desktop&quot;:&quot;desktop&quot;,&quot;ekit_sticky_effect_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff52a91 sticky-navigation animated-fast elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"ff52a91\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dbd1c0d\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section1\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-counter\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Comprendre la Certification<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-54477fc\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section2\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-counter\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">S\u00e9curit\u00e9 &amp; authenticit\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dcf51fe\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section3\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-counter\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Fonctionnalit\u00e9s de l'Application<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-6e7102b\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section4\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-counter\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">G\u00e9olocalisation et Donn\u00e9es GPS<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-ba5edde\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section5\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-counter\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Exploitation des Certificats<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d674a44 e-con-full e-flex e-con e-child\" data-id=\"d674a44\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f8f4c5a e-con-full sticky-section e-flex e-con e-child\" data-id=\"f8f4c5a\" data-element_type=\"container\" id=\"section1\">\n\t\t<div class=\"elementor-element elementor-element-6a66568 e-con-full e-flex e-con e-child\" data-id=\"6a66568\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1f9328 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"d1f9328\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Comprendre la preuve num\u00e9rique<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Cette section explique les fondements juridiques et techniques de la preuve num\u00e9rique. Elle pose les bases pour comprendre son utilit\u00e9, sa recevabilit\u00e9 et les garanties offertes.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-854dea7 e-con-full e-flex e-con e-child\" data-id=\"854dea7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-034014a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"034014a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f62eaae93f1\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-034014a\">\n                        <a href=\"#collapse-bc2283069f62eaae93f1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069f62eaae93f1\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069f62eaae93f1\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Qu\u2019est-ce qu\u2019une preuve num\u00e9rique et pourquoi est-elle importante ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069f62eaae93f1\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-034014a\" data-parent=\"#accordion-69f62eaae93f1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Une preuve num\u00e9rique est un fichier \u00e9lectronique contenant des \u00e9l\u00e9ments objectifs (photo, vid\u00e9o, horodatage, g\u00e9olocalisation) permettant d\u2019attester un fait, un document ou une action \u00e0 un moment donn\u00e9. Elle permet de s\u00e9curiser juridiquement une situation, notamment en cas de litige. La preuve num\u00e9rique est devenue essentielle dans les processus de contractualisation, de conformit\u00e9 et de gestion des risques dans un environnement digitalis\u00e9.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-034014a\">\n                        <a href=\"#collapse-8417e7169f62eaae93f1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169f62eaae93f1\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169f62eaae93f1\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Quelle est la valeur juridique d\u2019une preuve num\u00e9rique en France et en Europe ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169f62eaae93f1\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-034014a\" data-parent=\"#accordion-69f62eaae93f1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La preuve num\u00e9rique est pleinement reconnue par le droit fran\u00e7ais (articles 1366 et 1367 du Code civil) et par le r\u00e8glement europ\u00e9en eIDAS. Si elle est constitu\u00e9e selon des proc\u00e9d\u00e9s fiables, elle a la m\u00eame valeur qu\u2019un document papier. Une preuve certifi\u00e9e par un cachet \u00e9lectronique qualifi\u00e9 b\u00e9n\u00e9ficie m\u00eame d\u2019une pr\u00e9somption de fiabilit\u00e9, ce qui renforce consid\u00e9rablement sa force probante devant un juge.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-034014a\">\n                        <a href=\"#collapse-3dad4e069f62eaae93f1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069f62eaae93f1\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069f62eaae93f1\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Qu\u2019est-ce qu\u2019un cachet \u00e9lectronique qualifi\u00e9 et en quoi est-il diff\u00e9rent d\u2019une signature \u00e9lectronique ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069f62eaae93f1\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-034014a\" data-parent=\"#accordion-69f62eaae93f1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Le cachet \u00e9lectronique qualifi\u00e9 est l\u2019\u00e9quivalent d\u2019un tampon officiel num\u00e9rique pour une personne morale. Il garantit l\u2019int\u00e9grit\u00e9 et l\u2019origine d\u2019un document. Contrairement \u00e0 la signature, qui engage une personne physique, le cachet est utilis\u00e9 par des entreprises pour authentifier automatiquement leurs documents. Il est d\u00e9livr\u00e9 par un prestataire de services de confiance qualifi\u00e9, conform\u00e9ment aux normes du r\u00e8glement eIDAS.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-034014a\">\n                        <a href=\"#collapse-ecc498569f62eaae93f1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569f62eaae93f1\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569f62eaae93f1\">\n                            \n                            <span class=\"ekit-accordion-title\">4. La preuve num\u00e9rique est-elle recevable devant un tribunal ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569f62eaae93f1\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-034014a\" data-parent=\"#accordion-69f62eaae93f1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. Une preuve num\u00e9rique certifi\u00e9e selon les r\u00e8gles de droit est juridiquement recevable. Lorsqu\u2019elle est horodat\u00e9e, g\u00e9olocalis\u00e9e et scell\u00e9e par un cachet \u00e9lectronique qualifi\u00e9, elle b\u00e9n\u00e9ficie d\u2019une pr\u00e9somption de fiabilit\u00e9 l\u00e9gale. Elle peut donc \u00eatre utilis\u00e9e devant un juge, au m\u00eame titre qu\u2019un \u00e9crit papier ou qu\u2019un constat d\u2019huissier, pour d\u00e9montrer un fait ou un engagement.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-034014a\">\n                        <a href=\"#collapse-9a3c79669f62eaae93f1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9a3c79669f62eaae93f1\" aria-expanded=\"false\" aria-controls=\"Collapse-9a3c79669f62eaae93f1\">\n                            \n                            <span class=\"ekit-accordion-title\">5. Quelle est la diff\u00e9rence entre une photo classique et une photo certifi\u00e9e par Certificall ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9a3c79669f62eaae93f1\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-034014a\" data-parent=\"#accordion-69f62eaae93f1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Une photo classique peut \u00eatre alt\u00e9r\u00e9e ou contest\u00e9e facilement car on peut la retoucher apr\u00e8s coup ou en modifier les metadatas ou exif comme la date ou le lieu de prise de vue notamment. En revanche, une photo certifi\u00e9e par Certificall est automatiquement horodat\u00e9e, g\u00e9olocalis\u00e9e, scell\u00e9e avec un cachet \u00e9lectronique qualifi\u00e9 et stock\u00e9e de mani\u00e8re s\u00e9curis\u00e9e. Ces \u00e9l\u00e9ments permettent de garantir juridiquement que la photo a \u00e9t\u00e9 prise \u00e0 un instant et \u00e0 un lieu pr\u00e9cis, sans modification possible. Elle devient alors une preuve recevable et fiable.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7df47ff e-con-full sticky-section e-flex e-con e-child\" data-id=\"7df47ff\" data-element_type=\"container\" id=\"section2\">\n\t\t<div class=\"elementor-element elementor-element-20c6b8b e-con-full e-flex e-con e-child\" data-id=\"20c6b8b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30ba26d elementor-widget elementor-widget-spacer\" data-id=\"30ba26d\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-354ce44 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"354ce44\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">S\u00e9curit\u00e9, fiabilit\u00e9 et l\u00e9galit\u00e9<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Vous d\u00e9couvrez ici comment Certificall garantit l\u2019int\u00e9grit\u00e9, la tra\u00e7abilit\u00e9 et la valeur l\u00e9gale de chaque preuve. Elle met en lumi\u00e8re les normes et textes r\u00e9glementaires applicables.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15e6382 e-con-full e-flex e-con e-child\" data-id=\"15e6382\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d81e0ff animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"d81e0ff\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f62eaaee2e4\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-d81e0ff\">\n                        <a href=\"#collapse-bc2283069f62eaaee2e4\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069f62eaaee2e4\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069f62eaaee2e4\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Comment Certificall garantit-il l\u2019authenticit\u00e9, l\u2019int\u00e9grit\u00e9 et la datation des documents ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069f62eaaee2e4\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-d81e0ff\" data-parent=\"#accordion-69f62eaaee2e4\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Certificall combine plusieurs technologies de confiance : un horodatage certifi\u00e9 ISO 8601, une g\u00e9olocalisation renforc\u00e9e, un cachet \u00e9lectronique qualifi\u00e9, et un stockage s\u00e9curis\u00e9. Ces \u00e9l\u00e9ments sont ancr\u00e9s dans un certificat PDF\/A-3b contenant aussi une empreinte cryptographique (SHA). Toute tentative de modification rend le certificat invalide, garantissant ainsi l\u2019int\u00e9grit\u00e9 et l\u2019authenticit\u00e9 de la preuve.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-d81e0ff\">\n                        <a href=\"#collapse-8417e7169f62eaaee2e4\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169f62eaaee2e4\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169f62eaaee2e4\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Qu\u2019est-ce que l\u2019horodatage qualifi\u00e9 certifi\u00e9 et \u00e0 quoi sert-il ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169f62eaaee2e4\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-d81e0ff\" data-parent=\"#accordion-69f62eaaee2e4\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>L\u2019horodatage certifi\u00e9 permet de dater de mani\u00e8re pr\u00e9cise et infalsifiable un document num\u00e9rique. Il est d\u00e9livr\u00e9 par une autorit\u00e9 qualifi\u00e9e et reconnue par l'ANSSI selon la norme ISO 8601. Il prouve qu\u2019un fichier existait \u00e0 un instant donn\u00e9. <strong>L\u2019horodatage est un \u00e9l\u00e9ment-cl\u00e9 de la preuve num\u00e9rique, notamment pour attester de l\u2019ant\u00e9riorit\u00e9 d\u2019une action ou d\u2019un \u00e9v\u00e9nement en cas de litige<\/strong>.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-d81e0ff\">\n                        <a href=\"#collapse-3dad4e069f62eaaee2e4\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069f62eaaee2e4\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069f62eaaee2e4\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Qui d\u00e9livre les cachets \u00e9lectroniques qualifi\u00e9s utilis\u00e9s par Certificall ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069f62eaaee2e4\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-d81e0ff\" data-parent=\"#accordion-69f62eaaee2e4\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les cachets utilis\u00e9s par Certificall sont d\u00e9livr\u00e9s par un prestataire de services de confiance qualifi\u00e9 (PSCQ) qui figure sur la liste de confiance publi\u00e9 par l'ANSSI (Agence Nationale de la S\u00e9curit\u00e9 des Syst\u00e8mes d'Information) et reconnu au niveau europ\u00e9en. L\u2019obtention de ce cachet a n\u00e9cessit\u00e9 une v\u00e9rification pr\u00e9alable de l'identit\u00e9 du pr\u00e9sident de la soci\u00e9t\u00e9 Certificall par un commissaire de justice, ainsi qu\u2019un contr\u00f4le strict des proc\u00e9dures internes de Certificall, garantissant la conformit\u00e9 juridique et technique du dispositif.<!-- notionvc: 1507bc0f-42e1-4d37-b686-2405493cf82f --><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-d81e0ff\">\n                        <a href=\"#collapse-ecc498569f62eaaee2e4\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569f62eaaee2e4\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569f62eaaee2e4\">\n                            \n                            <span class=\"ekit-accordion-title\">4. En cas de litige, est-ce \u00e0 moi de prouver la validit\u00e9 d&#039;une photo ou d&#039;une vid\u00e9o certifi\u00e9e ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569f62eaaee2e4\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-d81e0ff\" data-parent=\"#accordion-69f62eaaee2e4\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Non. Lorsqu\u2019une photo ou une vid\u00e9o est scell\u00e9e avec un cachet \u00e9lectronique qualifi\u00e9, la charge de la preuve est invers\u00e9e. Elle devient une preuve num\u00e9rique et b\u00e9n\u00e9ficie \u00e0 ce titre d\u2019une <span class=\"notion-enable-hover\">pr\u00e9somption l\u00e9gale de fiabilit\u00e9<\/span> : c\u2019est \u00e0 la partie adverse de d\u00e9montrer qu\u2019elle serait invalide ou falsifi\u00e9e, ce qui est juridiquement tr\u00e8s difficile. Cette disposition renforce consid\u00e9rablement votre position en cas de litige.<!-- notionvc: 36bb6fe7-4505-4a6a-9359-a9b9e647221e --><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-d81e0ff\">\n                        <a href=\"#collapse-c89a92269f62eaaee2e4\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c89a92269f62eaaee2e4\" aria-expanded=\"false\" aria-controls=\"Collapse-c89a92269f62eaaee2e4\">\n                            \n                            <span class=\"ekit-accordion-title\">5. Quels textes l\u00e9gaux encadrent la validit\u00e9 des preuves num\u00e9riques (eIDAS, Code civil) ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c89a92269f62eaaee2e4\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-d81e0ff\" data-parent=\"#accordion-69f62eaaee2e4\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les principaux textes applicables sont le <span class=\"notion-enable-hover\">r\u00e8glement europ\u00e9en eIDAS n\u00b0910\/2014<\/span>, les <span class=\"notion-enable-hover\">articles 1366 et 1367 du Code civil fran\u00e7ais<\/span>, et le <span class=\"notion-enable-hover\">d\u00e9cret n\u00b02017-1416<\/span> relatif \u00e0 la signature \u00e9lectronique. Ces textes reconnaissent la force probante des documents \u00e9lectroniques cr\u00e9\u00e9s selon des proc\u00e9d\u00e9s fiables, comme les preuves num\u00e9riques g\u00e9n\u00e9r\u00e9es par Certificall.<!-- notionvc: 73829def-c52f-409c-9db6-0baef9e744c5 --><br \/><!-- notionvc: 36bb6fe7-4505-4a6a-9359-a9b9e647221e --><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15982db e-con-full sticky-section e-flex e-con e-child\" data-id=\"15982db\" data-element_type=\"container\" id=\"section3\">\n\t\t<div class=\"elementor-element elementor-element-18925fa e-con-full e-flex e-con e-child\" data-id=\"18925fa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46a03e9 elementor-widget elementor-widget-spacer\" data-id=\"46a03e9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-827bd5b animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"827bd5b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Fonctionnement de l\u2019application Certificall<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Cette partie d\u00e9taille le parcours utilisateur, de la prise de photo \u00e0 la r\u00e9cup\u00e9ration du certificat. Elle montre comment l\u2019application s\u2019int\u00e8gre dans vos usages m\u00e9tiers.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc41baf e-con-full e-flex e-con e-child\" data-id=\"bc41baf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d26a71d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"d26a71d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f62eaaf0bda\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-d26a71d\">\n                        <a href=\"#collapse-bc2283069f62eaaf0bda\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069f62eaaf0bda\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069f62eaaf0bda\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Comment fonctionne l\u2019application Certificall pour prendre une photo ou une vid\u00e9o certifi\u00e9e ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069f62eaaf0bda\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-d26a71d\" data-parent=\"#accordion-69f62eaaf0bda\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Sur l'application mobile, l\u2019utilisateur se connecte suit un parcours personnalis\u00e9 pour collecter les photos ou de les vid\u00e9os certifi\u00e9es. \u00c0 chaque photo ou vid\u00e9o prise, l\u2019application enregistre automatiquement la g\u00e9olocalisation et l\u2019horodatage. Une fois la photo valid\u00e9e, un certificat infalsifiable est g\u00e9n\u00e9r\u00e9, scell\u00e9 \u00e9lectroniquement, puis stock\u00e9. Ce processus garantit la validit\u00e9 juridique de la photo ou de la vid\u00e9o captur\u00e9e.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-d26a71d\">\n                        <a href=\"#collapse-8417e7169f62eaaf0bda\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169f62eaaf0bda\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169f62eaaf0bda\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Quelles informations sont incluses dans un certificat d\u00e9livr\u00e9 par Certificall ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169f62eaaf0bda\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-d26a71d\" data-parent=\"#accordion-69f62eaaf0bda\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Le certificat inclut la photo, la date et l\u2019heure (ISO 8601), les coordonn\u00e9es GPS de la prise de vue, l\u2019empreinte cryptographique SHA, le jeton d'horodatage et les m\u00e9tadonn\u00e9es du t\u00e9l\u00e9phone (mod\u00e8le, IP, version de l\u2019application), ainsi que le nom de l\u2019entreprise. Il est d\u00e9livr\u00e9 au format PDF\/A-3b qui comporte le cachet \u00e9lectronique de Certificall, et stock\u00e9 sur des serveurs s\u00e9curis\u00e9s.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-d26a71d\">\n                        <a href=\"#collapse-3dad4e069f62eaaf0bda\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069f62eaaf0bda\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069f62eaaf0bda\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Comment r\u00e9cup\u00e9rer mes certificats apr\u00e8s la prise de photo ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069f62eaaf0bda\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-d26a71d\" data-parent=\"#accordion-69f62eaaf0bda\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les certificats sont disponibles imm\u00e9diatement apr\u00e8s validation sur l'application mobile. Vous pouvez les r\u00e9cup\u00e9rer :<\/p><p>\u2013 par email (si configur\u00e9 dans l\u2019administration),<\/p><p>\u2013 via l\u2019interface d\u2019administration Certificall,<\/p><p>\u2013 ou par lien direct s\u00e9curis\u00e9.<\/p><p>Chaque certificat est stock\u00e9 et reste consultable \u00e0 tout moment pendant la dur\u00e9e de conservation contractuelle (jusqu\u2019\u00e0 10 ans) pour des probl\u00e9matique d'assurance d\u00e9cennale dans le cas du suivi de chantier.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-d26a71d\">\n                        <a href=\"#collapse-ecc498569f62eaaf0bda\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569f62eaaf0bda\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569f62eaaf0bda\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Est-ce que Certificall peut \u00eatre int\u00e9gr\u00e9 dans un logiciel tiers (CRM, ERP, etc.) ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569f62eaaf0bda\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-d26a71d\" data-parent=\"#accordion-69f62eaaf0bda\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. Certificall propose une API permettant une int\u00e9gration directe dans vos outils m\u00e9tiers (CRM, ERP, logiciels m\u00e9tiers sp\u00e9cifiques). Il est aussi possible d\u2019utiliser des <span class=\"notion-enable-hover\">deeplinks<\/span> param\u00e9tr\u00e9s pour lancer l\u2019application Certificall \u00e0 partir d\u2019un syst\u00e8me tiers, avec des donn\u00e9es pr\u00e9-remplies (num\u00e9ro de dossier, reportId personnalis\u00e9, etc.), facilitant l\u2019usage \u00e0 grande \u00e9chelle de notre technologie.<!-- notionvc: d099f9c9-ca7c-47da-b767-44282a2dc716 --><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-d26a71d\">\n                        <a href=\"#collapse-af2712069f62eaaf0bda\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-af2712069f62eaaf0bda\" aria-expanded=\"false\" aria-controls=\"Collapse-af2712069f62eaaf0bda\">\n                            \n                            <span class=\"ekit-accordion-title\">6. Faut-il une connexion internet pour utiliser Certificall ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-af2712069f62eaaf0bda\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-d26a71d\" data-parent=\"#accordion-69f62eaaf0bda\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, une connexion internet est n\u00e9cessaire pour finaliser la certification : envoi des donn\u00e9es, g\u00e9n\u00e9ration du certificat et archivage. Toutefois, l\u2019application peut fonctionner en mode \u201chors ligne temporaire\u201d pour la prise de photos. D\u00e8s que la connexion est r\u00e9tablie, les certificats sont horodat\u00e9s et g\u00e9n\u00e9r\u00e9s automatiquement. Toutefois, la mention \"hors ligne\" sera indiqu\u00e9 sur les certificats pour une totale transparence.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-d26a71d\">\n                        <a href=\"#collapse-0c5717069f62eaaf0bda\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-0c5717069f62eaaf0bda\" aria-expanded=\"false\" aria-controls=\"Collapse-0c5717069f62eaaf0bda\">\n                            \n                            <span class=\"ekit-accordion-title\">7. Certificall offre-t-il un support technique en cas de probl\u00e8me ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-0c5717069f62eaaf0bda\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-d26a71d\" data-parent=\"#accordion-69f62eaaf0bda\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, Certificall propose un support technique d\u00e9di\u00e9 pour aider les utilisateurs en cas de probl\u00e8me ou de question concernant l'utilisation de l'application et la gestion des photos certifi\u00e9es.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16d1109 e-con-full sticky-section e-flex e-con e-child\" data-id=\"16d1109\" data-element_type=\"container\" id=\"section4\">\n\t\t<div class=\"elementor-element elementor-element-1e43e10 e-con-full e-flex e-con e-child\" data-id=\"1e43e10\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-586a6ca elementor-widget elementor-widget-spacer\" data-id=\"586a6ca\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-259618c animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"259618c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Confidentialit\u00e9, conservation et conformit\u00e9 RGPD<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Certificall prot\u00e8ge vos donn\u00e9es et vos preuves avec rigueur. Cette section r\u00e9pond aux questions sur la conservation, l\u2019acc\u00e8s et le respect du RGPD.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f4bc2e e-con-full e-flex e-con e-child\" data-id=\"0f4bc2e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b871ac animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"4b871ac\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f62eaaf35bd\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-4b871ac\">\n                        <a href=\"#collapse-bc2283069f62eaaf35bd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069f62eaaf35bd\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069f62eaaf35bd\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Combien de temps mes certificats sont-ils conserv\u00e9s ? Et o\u00f9 sont-ils stock\u00e9s ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069f62eaaf35bd\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-4b871ac\" data-parent=\"#accordion-69f62eaaf35bd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les certificats sont stock\u00e9s jusqu\u2019\u00e0 10 ans, selon les besoins m\u00e9tiers (par exemple, l'assurance d\u00e9cennale). Ils sont stock\u00e9s de fa\u00e7on redondante sur notre plateforme cloud bas\u00e9e en France. Cette architecture garantit une conservation s\u00e9curis\u00e9e, conforme aux exigences du RGPD et \u00e0 la l\u00e9gislation fran\u00e7aise en mati\u00e8re de preuve.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-4b871ac\">\n                        <a href=\"#collapse-8417e7169f62eaaf35bd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169f62eaaf35bd\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169f62eaaf35bd\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Mes donn\u00e9es sont-elles prot\u00e9g\u00e9es et conformes au RGPD ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169f62eaaf35bd\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-4b871ac\" data-parent=\"#accordion-69f62eaaf35bd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. Certificall applique strictement les r\u00e8gles du RGPD : seules les donn\u00e9es n\u00e9cessaires sont collect\u00e9es, avec consentement explicite. Les donn\u00e9es sont chiffr\u00e9es, stock\u00e9es en France, et non transf\u00e9r\u00e9es hors UE. Vous disposez \u00e0 tout moment d\u2019un droit d\u2019acc\u00e8s, de rectification ou de suppression de vos donn\u00e9es personnelles.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-4b871ac\">\n                        <a href=\"#collapse-3dad4e069f62eaaf35bd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069f62eaaf35bd\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069f62eaaf35bd\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Qui a acc\u00e8s aux preuves num\u00e9riques cr\u00e9\u00e9es via Certificall ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069f62eaaf35bd\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-4b871ac\" data-parent=\"#accordion-69f62eaaf35bd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Seuls les administrateurs habilit\u00e9s au sein de l\u2019entreprise utilisatrice peuvent acc\u00e9der aux certificats. Les utilisateurs peuvent consulter les preuves qu\u2019ils ont eux-m\u00eames g\u00e9n\u00e9r\u00e9es. Certificall n\u2019exploite jamais commercialement vos donn\u00e9es. Les acc\u00e8s sont s\u00e9curis\u00e9s par authentification, et les certificats peuvent \u00eatre rendus accessibles uniquement sur autorisation.<\/p><p><!-- notionvc: b3bd90ce-711a-48c3-b42a-48b7a0690328 --><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-4b871ac\">\n                        <a href=\"#collapse-ecc498569f62eaaf35bd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569f62eaaf35bd\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569f62eaaf35bd\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Puis-je modifier une preuve num\u00e9rique apr\u00e8s l\u2019avoir cr\u00e9\u00e9e ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569f62eaaf35bd\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-4b871ac\" data-parent=\"#accordion-69f62eaaf35bd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Non, pour des raisons de fiabilit\u00e9 juridique, une preuve num\u00e9rique certifi\u00e9e ne peut \u00eatre modifi\u00e9e une fois valid\u00e9e. Cela garantit son int\u00e9grit\u00e9 et son opposabilit\u00e9. Toutefois, l\u2019acc\u00e8s ou le partage du certificat peut \u00eatre restreint ou r\u00e9voqu\u00e9 selon les droits d\u2019administration de votre compte entreprise.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-4b871ac\">\n                        <a href=\"#collapse-aa29afa69f62eaaf35bd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-aa29afa69f62eaaf35bd\" aria-expanded=\"false\" aria-controls=\"Collapse-aa29afa69f62eaaf35bd\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Certificall peut-il \u00eatre utilis\u00e9 comme preuve pour l\u2019assurance ou les contentieux dans le BTP ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-aa29afa69f62eaaf35bd\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-4b871ac\" data-parent=\"#accordion-69f62eaaf35bd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Absolument. Les certificats d\u00e9livr\u00e9s par Certificall sont juridiquement recevables et peuvent \u00eatre utilis\u00e9s pour :<\/p><p>\u2013 documenter un sinistre,<\/p><p>\u2013 prouver l\u2019\u00e9tat d\u2019un chantier ou d\u2019un \u00e9quipement,<\/p><p>\u2013 d\u00e9montrer un retard, un d\u00e9faut ou une conformit\u00e9.<\/p><p>Ils sont tr\u00e8s utiles dans les relations contractuelles, les litiges, ou les d\u00e9marches d\u2019assurance.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac98476 e-con-full sticky-section e-flex e-con e-child\" data-id=\"ac98476\" data-element_type=\"container\" id=\"section5\">\n\t\t<div class=\"elementor-element elementor-element-7484e11 e-con-full e-flex e-con e-child\" data-id=\"7484e11\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63d5057 elementor-widget elementor-widget-spacer\" data-id=\"63d5057\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbd6fdb animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"cbd6fdb\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Production et Exploitation des Certificats<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Apprenez comment g\u00e9n\u00e9rer, exploiter et s\u00e9curiser vos certificats, et comment Certificall peut r\u00e9pondre aux besoins sp\u00e9cifiques de votre activit\u00e9, quelle que soit sa taille.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-05ae915 e-con-full e-flex e-con e-child\" data-id=\"05ae915\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3225c1f animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"3225c1f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f62eab015aa\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-3225c1f\">\n                        <a href=\"#collapse-8417e7169f62eab015aa\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169f62eab015aa\" aria-expanded=\"true\" aria-controls=\"Collapse-8417e7169f62eab015aa\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Que se passe-t-il si je perds l&#039;acc\u00e8s \u00e0 mon compte Certificall ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169f62eab015aa\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-3225c1f\" data-parent=\"#accordion-69f62eab015aa\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si vous perdez l'acc\u00e8s \u00e0 votre compte Certificall, vous pouvez contacter <a href=\"https:\/\/www.certificall.app\/support\/\">le support technique pour une assistance<\/a>. Des mesures de v\u00e9rification d'identit\u00e9 seront mises en place pour assurer la s\u00e9curit\u00e9 du compte et des donn\u00e9es.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-3225c1f\">\n                        <a href=\"#collapse-3dad4e069f62eab015aa\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069f62eab015aa\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069f62eab015aa\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Certificall peut-il \u00eatre utilis\u00e9 pour des besoins professionnels sp\u00e9cifiques ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069f62eab015aa\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-3225c1f\" data-parent=\"#accordion-69f62eab015aa\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, Certificall est con\u00e7u pour s\u2019adapter \u00e0 de nombreux cas d\u2019usage m\u00e9tiers : suivi de chantier, \u00e9tats des lieux, constats de dommages, interventions techniques, conformit\u00e9 r\u00e9glementaire, etc. Gr\u00e2ce \u00e0 un syst\u00e8me de parcours personnalisables et une API int\u00e9grable, la solution s\u2019adapte \u00e0 vos processus internes pour g\u00e9n\u00e9rer des preuves num\u00e9riques juridiquement fiables, quel que soit votre secteur d\u2019activit\u00e9.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-3225c1f\">\n                        <a href=\"#collapse-ecc498569f62eab015aa\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569f62eab015aa\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569f62eab015aa\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Existe-t-il une limite au nombre de photos que je peux certifier avec Certificall ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569f62eab015aa\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-3225c1f\" data-parent=\"#accordion-69f62eab015aa\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les limites d\u00e9pendent du plan d'abonnement choisi. Certificall propose diff\u00e9rents forfaits adapt\u00e9s \u00e0 vos cas d'usage et au volume n\u00e9cessaire pour r\u00e9pondre \u00e0 vos besoins de collecte de preuves : photos, vid\u00e9os, analyse de documents.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93c2e40 e-flex e-con-boxed e-con e-parent\" data-id=\"93c2e40\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10d6737 elementor-widget elementor-widget-html\" data-id=\"10d6737\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/www.yuccanlead.com\/static\/js\/integrated_marketing_widget.min.js\" data-yl-enterprise-name=\"certificall\" data-yl-client=\"67Xl0U95gbm1uiazAUhNmjn1Bm4IZd9SOuN0vn4C\" defer><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nous r\u00e9pondons \u00e0 toutes vos\u00a0questions sur la preuve num\u00e9rique Tout savoir sur la preuve num\u00e9rique, sa base l\u00e9gale, sa force probante et son fonctionnement technique. D\u00e9couvrez comment une photo ou une vid\u00e9o certifi\u00e9e sera reconnue l\u00e9galement, et comment Certificall s\u2019int\u00e8gre dans vos outils et vos d\u00e9marches de conformit\u00e9. Comprendre la Certification S\u00e9curit\u00e9 &amp; authenticit\u00e9 Fonctionnalit\u00e9s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"folder":[81],"class_list":["post-26677","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Certificall<\/title>\n<meta name=\"description\" content=\"Notre FAQ r\u00e9pondra \u00e0 vos questions sur la preuve num\u00e9rique et sur le mode op\u00e9ratoire de notre solution de certification des donn\u00e9es\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.certificall.app\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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