Data Protection Policy – Certificall website

  • Introduction
  • Information we collect
  • Use of collected information
  • Information sharing

1. Introduction

At Certificall (hereinafter referred to as “we” or “our”), we place the utmost importance on the confidentiality and protection of personal data belonging to our visitors and users. Our website (https://certificall.app/), designed to showcase our services and facilitate information requests, strictly complies with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

This data protection policy explains in detail the type of information we collect, how it is used, and your rights regarding privacy.
By accessing and using our website, you agree to the terms outlined in this policy.
By continuing to browse, you also consent to our cookie management policy.

2. Information we collect

2.1 Personal data

Information Requests : When a user submits a request for information through our website, we collect the personal data provided, such as name, email address, telephone number, and any other information entered in the form or message.

This data is collected in accordance with Article 6(1)(a) of the GDPR, based on the user’s explicit consent.

2.2 Cookies

Essential Cookies : we use cookies that are strictly necessary for the proper functioning of our website. These do not collect personal information and are processed under Article 6(1)(f) of the GDPR, based on our legitimate interest in ensuring the functionality and performance of our website.

Analytics Cookies : to improve our website and understand user interaction, we use analytics cookies. These collect anonymous data, processed under Article 6(1)(f) of the GDPR, for statistical and analytical purposes.

Please refer to our full Cookie Policy for more details.

3. Use of collected information

3.1 Responding to user requests

Personal data submitted via contact forms is used exclusively to respond to the user’s request. It may also be used to provide follow-up information related to the request, including additional communications about our services. This processing is carried out under Article 6(1)(b) of the GDPR, as part of the pre-contractual relationship.

3.2 Website optimization

Analytics cookies help us monitor how users navigate the site, identify the most visited areas, and improve user experience. This is processed under our legitimate interest, as defined by Article 6(1)(f) of the GDPR.

4. Information sharing

4.1 With third parties

We do not share your personal data with third parties, except when it is required to respond to your request, or when obligated by law—under Article 6(1)(c) of the GDPR.

4.2 Analytics services​

Anonymous data collected through analytics cookies may be shared with third-party services for statistical purposes and to better understand visitor behavior in order to enhance our website.